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Frequently Asked Questions

How can I search for a product?

You can search for the product you need in our catalogue or by writing a free text in the search box at the top right. Products are divided into product categories (for example shirts, trousers, accessories etc.). You can refine your search using the filters on the left side of the page. You can delete the chosen filter and return to the extended list of results at any time. The products searched will be shown to you along with the details of the price and the colours available.

How much does shipping cost?

At Le Aste di Sohà shipping in Italy costs € 7.90.
Shipping in the UK, France, Spain, Germany and Austria costs € 18,90.
Remember, however, that if you request additional services, the cost of it will be added to the shipping cost.

What are the payment methods available at Le Aste di Sohà?

At Le Aste di Soha you can pay for your orders in different ways:
- Paypal, the fastest and safest way to make online purchases. Just select "Paypal or credit card" as a method of payment at checkout, and then enter the details of your Paypal account, or, if you don't have a Paypal account, enter your credit card details.
- Bank transfer: to pay your order by bank transaction, indicate the details of the beneficiary you find on this page.

Where can I find a detailed description of a product?

In the product page, which you access by clicking on an individual item, you can see the photos of the selected item. You can easily zoom in to see it in detail.
You can choose from the colours offered, select the desired size and quantity. The card shows you immediately if the product is available or not available.
You can insert it in the Wish List or proceed directly to the purchase by inserting it in the cart.
Remember to choose the colour and size and click on "Add to Cart". At the top right of each page, you will see which and how many products you have entered.

How do I register?

If you don't have a user account yet and want to register on Le Aste di Sohà, just select the Register icon from the Account menu in the upper right corner.
Enter either your personal and shipping information, then select "Register".
If the data you entered is correct, you will see the registration confirmation on the screen. You will then be ready to log in with the e-mail address and password you indicated.

What are the delivery times?

For all items marked "IMMEDIATELY AVAILABLE", shipping takes place between 2-4 days of receiving the order.
However, consider that the courier will take approximately 48 working hours for delivering to your home, excluding Saturday and Sunday.

What is the Wish List?

By adding the products you like to the Wish List, you can create a list of your favorite products. Every time you visit Le Aste di Soha you can view the list, update the products and proceed directly to purchase the ones you prefer.

How to add an item to the cart?

From the Product tab, which you access by clicking on the single item, choose the size and colour you want, then click on the "Add to Cart" button.

What are the steps I need to complete an order?

By accessing the shopping area at the top right of the page, you can view the list of the products you have chosen. By clicking on the individual items, you have the possibility of viewing important product details like colour, size and price. You can modify your list by deleting or adding products at any time. By clicking on the single item, you will be sent to the product page where you can change size, colour and quantity. Once you are completely sure of your choice, you will be asked to log in.
If you do not have a user account on Le Aste di Sohà, you will be allowed to register, without losing the selection of products that you have added to your cart. Having a personal profile will allow you to store a lot of data. Going ahead with the order, you will have to choose the shipping method with which you want the order to be delivered.
Remember to enter the discount code if you have one! The total cost of the purchase will be recalculated then. If you are entitled to discounts or promotions, the total of your order will be updated automatically and you will be indicated the benefit obtained. Finally, we will show you the summary of your order with the total price so you can proceed with the payment. Choose the payment method you prefer.
The page will show you a message that will tell you whether the purchase has been completed and you will receive a confirmation e-mail.

How can I be sure I have correctly placed an order?

You will be shown a message informing you that your order has been successfully sent. In the following hours, you will receive an e-mail confirming the acceptance of your order.You can also access your area and check the status of all your orders.

Do I need to be registered in order to make a purchase?

Yes, to make purchases on Le Aste di Sohà website you must have registered.

Can I pay with a Discount Code / Coupon?

Yup! On Le Aste di Soha you can pay with Discount Codes or Coupons. If you have a valid Discount Code or Coupon, enter the alphanumeric string in the appropriate field when you start the purchase process and then click on the "Update" button. The total of your order will be automatically recalculated.

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